Connectors & Credentials

Connectors and credentials let your agents interact with external services — Slack, Google Workspace, databases, APIs, and more.

What Are Connectors?

A connector represents an integration with an external service. It defines:

• Service type — What it connects to (Slack, Google, custom API)
• Authentication method — API key, OAuth, credentials, or multi-key
• Configuration — Service-specific settings
• Environment — Production, staging, or development

What Are Credentials?

Credentials are the actual secrets (API keys, tokens, passwords) stored securely in CRHQ. They're encrypted with AES-256-GCM and are never exposed in logs or conversations.

How They Work Together

1. A connector defines the integration (e.g., "Slack")
2. Credentials store the secrets needed (e.g., the Slack bot token)
3. Access control determines which agents can use the connector
4. Agents use the connector through their assigned skills

Available Connector Types

Setting Up a Connector

1. Go to Settings → Connectors
2. Click Add Connector or select an existing one
3. Choose the service and authentication type
4. Enter the required credentials
5. Set the environment (production, staging, development)
6. Configure agent access