Profile

Set up your CRHQ user profile — display name, email, and personal information.

Your profile is your identity in CRHQ. Agents see your profile information and can tailor their responses accordingly.

Accessing Your Profile

Click the Account icon in the sidebar footer, then select Profile.

Profile Fields

FieldDescription
Display NameHow your name appears in conversations and shared sessions
EmailYour login email address

Personal Profile for Agents

Your profile can include personal context that agents use to better serve you. This is separate from memory — it's persistent identity information like:

  • Your role and responsibilities
  • Communication preferences
  • Expertise areas
  • Time zone and working hours

This helps agents calibrate their responses to your level of expertise and preferences without you having to repeat yourself.

Updating Your Profile

  1. Go to Account → Profile
  2. Edit any fields
  3. Click Save

Changes take effect immediately across all sessions.