Use voice to send messages to agents — record, transcribe, and send audio messages in CRHQ.
CRHQ supports voice input — record your message with your microphone, and it's automatically transcribed to text and sent to the agent.
Audio is transcribed using Groq's Whisper model — fast and accurate. The transcription appears in the message input so you can review and edit before sending.
If you have multiple microphones, click the dropdown arrow next to the microphone icon to select your preferred input device. CRHQ remembers your selection.